eTalent Canada Support Portal

Frequently Asked Questions

I can't sign in to my account. What should I do?

If you’re having trouble signing in, try these common fixes:

  • Did you receive your 'eTalentCanada Account - confirmation request' email? Click the verification link in that email to complete registration and then log in to your Client Portal profile.

    If you don't see the email, look in your junk-mail folder. If you find it there, please mark the email as Not Junk and add to your address book or otherwise whitelist it, so that future emails get delivered to your inbox.

  • If you didn't receive the Confirmation Email, you can have it resent to your email address.

    If you still did not receive the Confirmation Email, you can either re-do your registration using a different email address, or you can contact technical support.

  • Reset your password.

How do I access program services such as Canvas or JobSite?

Log in to your Client Portal profile and scroll down to access these services.

How can I ensure that my contact information is up-to-date in order to receive communications?

Log in to your Client Portal profile and select "Edit Profile" to update your information.

You may need to login again, to update your email address across all services.

If you haven’t found the answer to your question, don’t hesitate to contact us.